Our Client is seeking a Call Centre Agent to join their busy team.

Duties will include:
– Answering all calls and queries from customers in a timely and professional manor
– Solving as many issues as possible within the first call
– Logging support requests with the relevant department for calls that can’t be answered immediately
– Out calling customers with offers or introductory services
– Achieving excellent customer service results

Education & experience
– Excellent communication and customer service skills
– Experienced in dealing with the public and a pleasant telephone manner
– Computer literate
– Knowledge of mobile phone technology, terminology and billing an advantage
– Ability to communicate in a second language an advantage
– Full training will be provided

5 years residency is required for this role.

Please contact ASL on 500 000 or email your CV to recruitment@asl-jersey.co.uk

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Permanent Team

For more information on this role or any other permanent positions, please call the Perm Team on 01534 500000 or click the "Enquire Now" button above to request more details.

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