We presently have a Support Engineer vacancy at Administrator / Senior Administrator level to join an experienced IT team.
The position will be part of a team who are responsible for the installation, maintenance and support of the IT systems and to ensure that computers, software, and networking functions work together to provide a stable environment to all Users across all offices.

This exciting new role is in line with the continued growth of the organisation and will suit someone who is looking for a role that is both challenging and rewarding. A great salary, career prospects and excellent benefits package is on offer for the right candidate.

The main responsibilities and duties will include:

Front line support to employees who are having technical issues.
Manage IT helpdesk requests received by telephone or email.
Assist in the resolution of helpdesk requests and escalate where appropriate.
Active Directory maintenance and support, e-mail system support, general PC access and operation system maintenance and support, application support (including Citrix, M/S office, Sharepoint and Trust/Company software), telephone setup & support and supporting printers and multi-function devices.
Work with IT team members and follow existing procedures and policies.
There may be occasional travel to other offices, as required, to fix or install computers.
Provide project support to roll out new systems to all users.
Prior knowledge of: Windows 7/10, Windows Server 2008/2012, Server Active Directory 2008/2012, Exchange 2010/2013, Citrix, DELL/HP Desktops will be advantageous.

If you would like to join a Team, where everyone is dedicated to continuously delivering a service beyond clients’ expectations, then this role is for you.

If you would like to know more about this role, please call to discuss further or to arrange a time to pop in for a chat over a coffee #coffeechat

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Permanent Team

For more information on this role or any other permanent positions, please call the Perm Team on 01534 500000 or click the "Enquire Now" button above to request more details.

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