Systems Technician 2nd/3rd Line

02. April 2019

Technologies, Skills and Abilities:
Windows 7, 8 and 10, Windows Server 2008, 2008 R2, 2012 R2, 2016, 2019, Exchange 2010, 2013, 2016 and 2019, Sophos AV, McAfee AV, TCPIP, DNS, DHCP, Veeam, VMWare, Veritas Backup Exec, HP desktops/laptops/server, Knowledge of SQL Back Up, Hyper-V, Active Directory Domains, Trustwave SEG, WebMarshal, Citrix
Other Skills and Abilities
Outstanding oral, written, and technical/business communication skills
Ability to earn customer, partner, and employee trust and respect through demonstrating commitment to exceed expectations.
Understanding process – how to create it, document it, implement it and tune it.
Ability to break down ideas, problems, or opportunities into components, solve problems, and implement customer requests.
Works effectively under pressure and stressful situations.
Stays on leading edge of technology by learning new techniques and methods through continual education.
Evaluates, escalates, and exercises good judgment and make decisions based on limited information.
Ability to work as stand alone or in team environment.
Works proactively and does what is expected at all times.
The ability to break problems down into workable pieces, and to use a variety of sources and techniques to solve them.
Meets deadlines by prioritising work requests based on sense of urgency – to be able to understand the difference between urgent and important.
Strong technical and customer interaction skills.
Self-starter with excellent organisational, administrative and interpersonal skills.
Ability to follow through with tasks, projects, and troubleshooting with minimal supervision.

Does this vacancy sound interesting?
Brett Furse

For more information on this role or any other IT/Technology position, please call the Brett Furse on 01534 500000 or click the "Enquire Now" button above to request more details.

Related Positions