Our Client is seeking a Call Centre Agent to join their busy team.

Duties will include:
– Answering all calls and queries from customers in a timely and professional manor
– Solving as many issues as possible within the first call
– Logging support requests with the relevant department for calls that can’t be answered immediately
– Out calling customers with offers or introductory services
– Achieving excellent customer service results

Education & experience
– Excellent communication and customer service skills
– Experienced in dealing with the public and a pleasant telephone manner
– Computer literate
– Knowledge of mobile phone technology, terminology and billing an advantage
– Ability to communicate in a second language an advantage
– Full training will be provided

5 years residency is required for this role.

Please contact ASL on 500 000 or email your CV to recruitment@asl-jersey.co.uk

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